The Commodification of Communication

user-pic
In and Out
More than 1.5 billion people across the world have access to the internet, including about 220 million people in both China and the US. The number of mobile phone suscribers worldwide is approxmately 4 billion.

There is an ongoing debate about the effects of these new technologies on social relations and personal identity. The fact that most interpersonal communication in the Western world is done remotely, mediated by technology, gave rise to a variety of theories and observations. Some critics claim that the internet brings about personal isolation,  anxiety, and creates socially-awkward individuals that cannot foster any 'real' or 'meaningful' relationships with others. Others claim that the internet contributes to increased social activity, stronger personal ties, and an overall growth in social capital and trust levels. These are the general attitudes, with plenty of variations and combinations in between.

Regardless of which schools of thought one subcribes to, there is one questions that most critics seem to miss: the fact that a large - and growing - ammount of our personal communication is now a commercial activity.

We can chat and see each other on our mobile phones as if we are in the same room, but we are being charged for it, by the second. After we pay an Internet Service Provider, we can spend time online, search, read, and exchange information with friends, but we do so in a commercial environment where our every move is closely monitored by marketers, who feed us with ads chosen to fit our interests and demographic background.

Regardless of whether or not the internet makes us more or less social, it definitely makes us better consumers. It allows us to make someone rich by doing the things that we could otherwise do for free. And we love it in return. 

Leave a comment

Note: The views and observations expressed on this web site are published for the sake of public discussion and do not represent my personal opinion or the opinion of my companies, clients, and/or employers. If you would like to get my opinion on anything, ask me.

This page contains a single entry by Dror Poleg published on March 14, 2009 6:06 PM.

Together Alone. was the previous entry in this blog.

Zen and the Art of Promoting Prostitution is the next entry in this blog.

Find recent content on the main index or look in the archives to find all content.